"Oh, by the way, while I was loading magazines with the Fiocchi, I was shocked to find one round with a badly split case. From now on, I will need to hand inspect each round, before I use it. "
I contacted Fiocchi and was assisted by a customer rep. named Troy. I told him about the split case and he asked me to send him a picture. When he saw the picture he asked me to send the rest of the brick to him, as he was disturbed by the picture and would rather replace the entire brick than have me shoot any more of the ammunition in that brick.
In the end, Troy sent me a UPS return label, a new brick of 22M and four boxes of 22 LR for my trouble. At no time had I ever asked for any repayment but I had just stated that I was concerned there might be more bad ammo in that lot. The new brick and the extra LR was all Troy's idea.
I would say my experience left me with a good opinion of Fiocchi customer service.











